It’s been a pleasure interacting with you and I hope you have a good day ahead. See your browser’s documentation for specific instructions. Is my Windows version bit or bit? Make sure that you enter the uppercase capital and lowercase small letters exactly. HP encountered an error while trying to scan your product. Warranty withdrawn refurbished product:

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Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Once done, close device-manger. As I understand this could be an issue with the browser.

Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options. I was actually just looking for the drivers link you’ve posted: I would recommend a clean install of your printer as suggested below: Any warranty support needed would be completed by the reseller that sold the product.

You’ve been great to work with and it has been a genuine pleasure interacting with you. Europe, Middle East, Africa.


HP Officejet 6500A e-All-in-One Printer – E710a

Message 6 of 6. How does HP install software and gather data?

Connect the printer to the wireless network. It matches the product: Modify your browser’s settings to allow Javascript to execute. Connect the printer to the network. By using this site, you accept the Terms of Use and Rules of Participation. Do one of the following steps, depending on if the printer is listed or not.

This process can take several minutes depending on the number of warranties being checked. This could take up to 3 minutes, depending on your computer and connection speed.

To set up an HP printer on a wireless Wi-Fi network, connect the printer to the network and install the print driver and software from the HP website. If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again. This wasn’t a browser problem, I checked with multiple browsers.

The Virtual Agent is ogficejet unavailable.

Javascript is disabled in this browser. Asia Pacific and Oceania.


If you do not want to use encryption a security passwordtouch No, my network does not use encryptionand then go to step 5, “Make offocejet that the product successfully connects to the network. Asia Pacific and Oceania. We were unable to retrieve the list of drivers for your product. Warranty removed from product: Make sure the router and computer are turned on, and that the computer is connected to the same wireless network to which you want to connect the printer.

Message 1 of 6.

HP Officejet A Printers – Wireless Printer Setup | HP® Customer Support

Select from the products you own. Message 5 of 6. And click on the Purple Thumbs up icon at the bottom of my comment. On the on-screen keyboard, touch the appropriate letters and numbers to enter ofifcejet network name SSID.